Answers to our

Frequently asked questions

We have provided answers to some common questions. Please do not hesitate to contact us if you need clarification or have other questions.

General

Do you keep my contact information and research confidential?

Your contact information is available to our in-house and external teams, but we do not share it with third parties. We are committed to keeping your manuscripts and associated material confidential, and we will not disclose it to third parties.

Do you guarantee that my paper will be published or my application for funding will be successful?

No: we do not guarantee any specific outcomes. The decision to publish your paper or fund your research relies on journal editors, funders or other third parties. We do not communicate with these entities, and we have no say in their peer review or decision-making processes.

Training

How long is each workshop?

The workshops on scientific writing and publishing, grant writing and presentation techniques run over one or two days, depending on the level of interactivity, the number of exercises and the extent of individual feedback. Each workshop on communicating beyond the journals takes up one full day. However, we are happy to tailor workshops to suit your needs, and routinely offer shorter, 1- to 3-hour long seminars on select topics.

Editorial

What is the difference between copyediting and substantive editing?

Copyediting entails a focus on language (spelling and grammar), style and consistency; it involves such aspects as reducing wordiness and jargon, resolving ambiguities, and rectifying incorrect usage. By contrast, substantive editing focuses on improving the narrative and flow, and entails structural changes. It may also involve introducing new paragraphs or merging existing ones, reorganizing text, suggesting new text or display items and condensing into short summaries.

Do you write research articles if we give you the data?

No: it is the role of researchers to write articles based on their data and interpretations. We can then offer detailed feedback and edit the articles. We may also help tease out compelling narratives, but we do not write articles for you.

Communication

Can you help us with both the text and illustrations for our self-evaluation report?

Most definitely. Our team includes experienced editors, writers and designers: we can help to frame and guide the writing, edit the text substantively, and develop suitable illustrations and a graphical profile.

Still have questions?

Get in touch with us, and we will try our best to answer your questions.

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